California Highway Patrol was established in 1929 to provide uniform traffic law enforcement across the entire state, assuring the safe, convenient and efficient transportation of people and goods on the highway system. The mission of CHP is to provide the highest level of safety, service and security to the citizens of California.
Business Challenge
California Highway Patrol (CHP) had been relying on 3G gateways in its fleet of 3,000 vehicles, to connect its officers to the vital data needed to carry out their jobs. This solution offered limited data capacity and supported only simple applications, such as Computer Aided Dispatch (CAD) and Automatic Vehicle Location (AVL).
With expanding adoption of electronic data management, many courts and partner organizations had started to mandate online bookings, reporting and electronic records, and CHP’s 3G network did not have the bandwidth to support this. Given the large geographical nature of California State, CHP also needed a solution that was able to operate on multiple carriers to ensure reliable and consistent coverage.
Sierra Wireless Mobile Workforce Solution
AirLink® gateways enabled CHP to run sophisticated applications using its enterprise systems management platform—Microsoft SCCM—directly from their in-vehicle Toughbooks, allowing officers to submit online records, access rich GPS data, and complete criminal reports and ticketing, all while in the field.
CHP is also deploying centralized network management platform from Sierra Wireless to support its fleet of gateways—AirLink Management Service (ALMS)—and can now conduct remote, over-the-air updates and mass device configuration and control, troubleshoot and increase network security, without having to take a vehicle off the road.